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Requesting Refunds

Understanding the Refund Timeline

Students with a credit balance after financial aid is applied may request a refund using the Student Refund Request form. Refunds are processed by the Student Accounts Office and are typically issued via direct deposit. This page explains how to submit your request, outlines the refund timeline, and includes instructions for setting up or updating your banking information.

First Things First

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How to Request a Student Refund

If a credit exists on a student account after all financial aid credits have been applied, the student may request a refund using the Student Refund Request form. Requests will be processed by the Student Accounts Office located on the first floor of Kretzmann Hall.

Submission Overview

You can submit the Student Refund Request form two ways:

  1. In person. Look for the form available in the Student Accounts Office, or
  2. Online. The online form is available here.

NOTE: A Student Refund Request form must be submitted for each refund issued.

Initial refunds for the fall term are available to students approximately two weeks after classes begin. After all initial refunds are processed, subsequent refunds will be available each week typically on Tuesdays and Fridays. Please contact Student Accounts at or at 219.464.5101 with any questions.

New Student Refund – Banking Information Process

All student refunds will be processed via direct deposit.

Initial refunds for the fall term are available to students approximately two weeks after classes begin. After all initial refunds are processed, subsequent refunds will be processed approximately twice a week. Please contact Student Accounts at  or at 219.464.5101 with any questions.

How to update your banking information for direct deposit of your student account refund from Valparaiso University:

  • Log into Self-Service
  • Select banking information
  • Add an account
  • Slide the “activate” toggle so that it shows green
  • Select an effective date (today’s date) and click next
  • When you click Next, you will need to complete the information about the bank, including their routing number and your account number.

Parent Plus Loans Refunds

If you are requesting a refund for a Parent Plus Loan, the Student Financial Services Office is required to follow the instructions stated on the Federal Direct Parent Plus Loan Instruction Form.

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